How long does delivery take?
Depending on which delivery and payment option has been selected, delivery takes anywhere between 2 and 10 days.
I want to have my item branded, how will this affect delivery?
If you are having branding please add 5 – 7 days on for the actual branding. We also need 2 -3 days to produce an artwork approval for you to sign off as no order will be branded without a signed artwork approval. However long it takes you to sign off this approval will affect how many days delay there will be from issuing the approval to receiving the final product.
What happens if you do not have enough stock?
Some of the stock is warehoused overseas and we have to take this into account when quoting a delivery time.
Should we have no stock on a certain item, we will contact you and you will be given the choice to swap your product
I have placed an order, what now?
Once we receive an order we will invoice you and wait for payment.
As soon as payment reflects we will process your order and mail it either to your post office or door depending on the delivery option you selected.
What delivery options does Belle Regalo offer
- Overnight (If you are in a area classified as a rural area then overnight sadly means 1 -2 days.
- Economy road freight
- Izulu Couriers (Door-to-Door)
- You may also collect from JHB if you prefer (Only for orders over R1000 and once payment has cleared)
Turnaround time is between 3 and 7 working days for non branded items.
Please do not send your courier until we send you confirmation that the goods are ready for collection.
Do you ship goods internationally?
Yes we do ship orders to international clients obviously delivery time will be a little longer though. This type of shipping will have to be quoted on per enquiry.
I need to order multiple orders. Can you ship to more than one address?
Absolutely! All we need are the names and addresses, and we'll take care of the rest. There will be a delivery charge for each address which you need to take into account when budgeting.